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Cookie Policy

Learn how OffaBuy uses cookies to enhance your experience on our platform.

Last Updated: September 1, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving the functionality of our OffaBuy platform.

How We Use Cookies

OffaBuy uses cookies for several purposes:

  • Essential Functionality: To ensure our website works properly and securely
  • User Experience: To remember your preferences and settings
  • Analytics: To understand how you use our platform and improve our services
  • Security: To protect your account and prevent fraud
  • Communication: To show you relevant content and offers

Types of Cookies We Use

Cookie Type Purpose Duration Required
Essential Cookies Required for basic website functionality, user authentication, and security Session/Persistent Yes
Functional Cookies Remember your preferences, language settings, and user interface customizations Up to 1 year No
Analytics Cookies Help us understand user behavior and improve our platform performance Up to 2 years No
Marketing Cookies Show you relevant advertisements and measure campaign effectiveness Up to 1 year No

Essential Cookies

These cookies are necessary for our website to function properly. They include:

  • Session management and user authentication
  • Security tokens and fraud prevention
  • Shopping cart and transaction processing
  • Load balancing and performance optimization

Functional Cookies

These cookies enhance your experience by:

  • Remembering your language preference
  • Storing your location for relevant content
  • Keeping track of your notification settings
  • Maintaining your theme preferences (light/dark mode)

Analytics Cookies

We use analytics cookies to:

  • Track website usage and user interactions
  • Identify popular features and content
  • Monitor website performance and errors
  • Generate reports for platform improvements

Marketing Cookies

Marketing cookies help us:

  • Show you relevant products and offers
  • Measure the effectiveness of our advertising campaigns
  • Personalize your experience based on your interests
  • Prevent you from seeing the same ads repeatedly

Third-Party Cookies

Some cookies are set by third-party services we use:

  • Paystack: For secure payment processing and fraud prevention
  • Google Analytics: For website analytics and performance monitoring
  • Facebook Pixel: For advertising and conversion tracking
  • Customer Support Tools: For live chat and customer service

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to:

  • View and delete existing cookies
  • Block all or specific types of cookies
  • Receive notifications when cookies are set
  • Set preferences for different websites

Our Cookie Settings

You can manage your cookie preferences directly on our platform through our cookie consent banner or by visiting our cookie settings page. Your choices will be remembered for future visits.

Opt-Out Links

For third-party analytics and advertising cookies, you can opt out using these resources:

  • Google Analytics: Google Analytics Opt-out
  • Facebook: Facebook Ad Preferences
  • Network Advertising Initiative: NAI Opt-out

Mobile App Tracking

Our mobile application may use similar tracking technologies:

  • Device Identifiers: For app analytics and personalization
  • Push Notification Tokens: To send you relevant updates
  • App Usage Analytics: To improve app performance and features
  • Crash Reporting: To identify and fix technical issues

Cookie Retention

We retain cookies for different periods based on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until they expire or you delete them
  • Analytics Cookies: Typically retained for 24 months
  • Marketing Cookies: Usually expire within 12 months

Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

  • You may need to log in repeatedly
  • Your preferences may not be saved
  • Some features may not work properly
  • You may see less relevant content and offers

Updates to This Policy

We may update this Cookie Policy from time to time. When we do, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes through email or platform notifications
  • Request new consent if required by law
  • Provide information about the changes in our privacy notices

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children, and our cookies are not designed to track or profile children.

International Users

If you're accessing OffaBuy from outside Nigeria, please note that:

  • Your data may be transferred to and processed in Nigeria
  • We comply with applicable international privacy laws
  • You may have additional rights under your local privacy laws
  • You can contact us for information about data transfers

Contact Us About Cookies

If you have questions about our cookie practices, please contact us:

  • Email: privacy@offabuy.com
  • Phone: +234 814 259 5119
  • Address: Engineering Street, Imiringi Road, Yenagoa, Bayelsa State, Nigeria
  • Data Protection Officer: dpo@offabuy.com

We will respond to your cookie-related inquiries within 30 days.

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